This Privacy Policy explains how Holiday-In-Waikato handles personal information. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles.
1. Who We Are
Holiday-In-Waikato ("we", "us") operates the website holiday-in-waikato.com. We are based at 26 Berkley Avenue, Hillcrest, Hamilton 3216, New Zealand and are the agency responsible for personal information collected through the site. You can contact us at support@holiday-in-waikato.com.
2. Information We Collect
2.1 Information you give us. If you email or phone us, we collect your name, contact details and the contents of your message.
2.2 Information collected automatically. When you browse the site we may collect technical data such as your IP address, browser type, device type, pages viewed and referring page, through cookies and server logs. See our Cookie Policy.
2.3 We do not collect payment information, and we do not process bookings or transactions of any kind.
3. How & Why We Use It
- To respond to enquiries you send us — on the basis of taking steps you request.
- To operate and secure the site and understand how it is used — on the basis of our legitimate interest in running a reliable service.
- To comply with the law where we are legally required to retain or disclose information.
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
4. Sharing With Third Parties
4.1 We share limited information only with service providers who help us operate the site:
- Web hosting provider — stores and serves the website and its server logs.
- Google Fonts — serves the typefaces used on the site; your browser requests font files directly.
4.2 We may disclose information if required by law or to protect our rights. We do not otherwise share or sell your information. Providers listed here align with the cookies described in our Cookie Policy.
5. International Transfers
Some providers may store data on servers outside New Zealand. Where this happens, we take reasonable steps to ensure your information is protected by comparable safeguards, as required by the Privacy Act 2020.
6. Retention
- Email enquiries: kept for up to 24 months after our last correspondence, then deleted.
- Server logs: retained for up to 90 days.
- Cookie-based data: for the durations listed in the Cookie Policy.
7. Your Privacy Rights
Under the New Zealand Privacy Act 2020 you have the right to:
- Access the personal information we hold about you;
- Request correction of information that is inaccurate;
- Ask us to delete information where we are not required to keep it;
- Withdraw consent or object to certain processing;
- Complain to the Office of the Privacy Commissioner (privacy.org.nz).
To exercise any of these rights, email support@holiday-in-waikato.com. We respond within 20 working days.
8. California Residents (CCPA/CPRA)
If you are a California resident, you also have the right to know what personal information we collect, to request its deletion or correction, to opt out of any "sale" or "sharing" of personal information, and to non-discrimination for exercising these rights. We do not sell or share personal information as those terms are defined under the CCPA. To make a request, email support@holiday-in-waikato.com with "California Privacy Request" in the subject line.
9. Children's Privacy
The site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
10. Security
We use reasonable technical and organisational measures — including HTTPS encryption in transit and access controls — to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes
We may update this Policy from time to time. The "Last updated" date above shows the current version. Material changes will be reflected on this page.
12. Contact
For any privacy question or request: support@holiday-in-waikato.com or by post to Holiday-In-Waikato, 26 Berkley Avenue, Hillcrest, Hamilton 3216, New Zealand.
See also our Terms of Use and Cookie Policy.